Culture
We believe that achieving world-class team member satisfaction is the essential catalyst for generating world-class customer satisfaction.
Our recent team building and community services event.
Mission & Vision
Mission
To achieve world-class employee and customer satisfaction as we move goods and information across the supply chain.
Vision
To make logistics easy for our team members, customers and partners.
Our Satisfaction
Linkage Model Drives
our Success
We believe that achieving world-class team member satisfaction is the essential catalyst for generating world-class customer satisfaction.
Core Values and Guiding Principles
Exceed employee and customer expectations
Exhibit integrity and trust
Recognize excellent performance
Practice continuous improvement
Always be curious
Be resilient
Be an exemplary corporate neighbor
Seek quality growth
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We strive to exceed the expectations of both our team and our customers by fostering a culture built on integrity and trust. We actively recognize excellent performance and empower our employees to be curious and resilient lifelong learners. Furthermore, we are committed to being an exemplary corporate neighbor in every community we serve.
At Watchpoint Logistics, we are personally committed to understanding and fulfilling the unique supply chain expectations of our customers. Our team strives to consistently meet or exceed these expectations by performing each task with precision, delivering error-free and on-time service, and fostering an accessible, responsive, and friendly environment.
We operate under the principles of ISO 9001, embedding quality into every aspect of our operations and maintaining a strong focus on continuous improvement. Through collaboration, accountability, and innovation, we aim to deliver exceptional service and build long-term trust with every customer we serve.
Sustainability
As a proud contributer of the EPA’s SmartWay Transport Partnership, Watchpoint Logistics is fundamentally committed to advancing environmental sustainability across every stage of the supply chain. Our participation demonstrates a voluntary, rigorous dedication to measuring, benchmarking, and continually improving the efficiency and environmental performance of our freight operations.
Community
We believe that being a truly global organization means investing in the vitality and future of the local communities where our team members live and work. We are deeply committed to fostering positive change and creating opportunities for success around the world.
We focus our community support on programs that help prepare the next generation for a brighter future. We proudly partner with organizations dedicated to education, literacy, and youth development.
We have found that when our team members engage directly with these community programs, it creates a deeper sense of purpose and raises the overall level of team member satisfaction. Our commitment goes beyond financial support—hands-on engagement by our team members is the most meaningful way to give back.